Nitish Kumar's Bihar will engage Anil Ambani's firm to digitise customer service in 71 towns for the notoriously loss-making Bihar State Electricity Board (BSEB).
BSEB is embarking on a Rs 185-crore IT implementation project that will allow the ailing utility to reduce losses, improve billing and plan load distribution for some 12 lakh consumers. Most of these tasks are now carried out manually. Reliance Infrastructure has bagged the project and will complete it within one and a half year.
The project will include automatic meter reading implementation for high-end consumers. "R-Infra's Bihar IT implementation project will cover two discoms of Bihar — North and South Bihar, totalling 71 towns. The project will help in automating business processes of Bihar's SEBs using IT platforms, which will result in enhanced customer service, reduction in power theft, revenue realisation and improved efficiency," a senior company executive said.
The project will involve implementation of key IT technologies like geographical information system (GIS) and network service provision will result in a drastic improvement in network. Real time monitoring and energy audit will further ensure reduction of losses. As a result of this, cost of subsidy will be reduced and this will reduce tariffs for consumers.
Apart from this, R-Infra will carry out system integration (SI) for utilities and deploy key applications, including management information system, document management system, asset management, IT Infrastructure, network and IT Security. It will ensure faster execution and more accountability to stakeholders.
BSEB is embarking on a Rs 185-crore IT implementation project that will allow the ailing utility to reduce losses, improve billing and plan load distribution for some 12 lakh consumers. Most of these tasks are now carried out manually. Reliance Infrastructure has bagged the project and will complete it within one and a half year.
The project will include automatic meter reading implementation for high-end consumers. "R-Infra's Bihar IT implementation project will cover two discoms of Bihar — North and South Bihar, totalling 71 towns. The project will help in automating business processes of Bihar's SEBs using IT platforms, which will result in enhanced customer service, reduction in power theft, revenue realisation and improved efficiency," a senior company executive said.
The project will involve implementation of key IT technologies like geographical information system (GIS) and network service provision will result in a drastic improvement in network. Real time monitoring and energy audit will further ensure reduction of losses. As a result of this, cost of subsidy will be reduced and this will reduce tariffs for consumers.
Apart from this, R-Infra will carry out system integration (SI) for utilities and deploy key applications, including management information system, document management system, asset management, IT Infrastructure, network and IT Security. It will ensure faster execution and more accountability to stakeholders.
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